Self-Service Password Reset (SSPR)

I have previously enrolled in the Self-Service Password Reset tool and have access to my multi-factor authentication device (MFA)
→ Reset your own password

Note: If you are not on site (a work location), you may need to go on site for the new password to sync to your corporate laptop

OR

I have not enrolled in the Self-Service Password Reset tool, do not have access to my multi-factor authentication device (MFA), or forgot the answers to my security questions
→ Contact the Service Desk and ask for assistance resetting your network password

I have previously enrolled in SSPR and have access to my multi factor authentication device
→ Unlock your own account

OR

I have not enrolled in SSPR or do not have access to my multi factor authentication device
→ Contact the Service Desk and ask for assistance unlocking your network account

I know my current password and have access to my multi-factor authentication device (MFA)
→ Click here for instructions.

OR

I do not know my current password
→ You must first Contact the Service Desk and ask for assistance resetting your network password

OR

I have not enrolled in multi factor authentication
→ Click here for instructions.

Please follow the instructions here to update your SSPR security questions.

Need help signing in?

I forgot my password and I need to reset it

I know my password but my account is locked out after too many attempts

I want to enroll in Self-Service Password Reset (SSPR)

I need to update my Self-Service Password Reset (SSPR) security questions